Refund Policy

Guaranteed Services
At Home Fixify 24, we stand behind the quality of our plumbing services. We provide a guarantee that your plumbing issues will be resolved as promised, ensuring your satisfaction.

Refund Eligibility
If any damage occurs before the scheduled service date that was not caused by our team, and you decide not to proceed with the service, we will refund your payment in full.

Our goal is to be fair and transparent, and this policy reflects our commitment to quality and customer trust.

Non-Refundable Situations
Refunds will not be issued for cancellations due to a change of mind, scheduling conflicts, or any other reasons unrelated to the quality or performance of our services.

Any additional costs or damages incurred after the service has been completed will not qualify for refunds.

Process for Refund Requests
To request a refund, please contact our customer support team with your booking details and the reason for the refund.

Our team will review your request promptly and communicate the outcome within 3 business days.

Approved refunds will be processed using the original payment method within 7 business days.

Contact Information
For any refund inquiries, please reach out to us directly via phone or WhatsApp. We are committed to addressing your concerns quickly and fairly.