Frequently Asked Questions
What plumbing services do you offer?
We offer pipe repair, bathroom fitting, kitchen sink installation, drain cleaning, water tank maintenance, toilet and tap repairs, and emergency services.
Are your plumbers licensed and experienced?
Yes, all of our plumbers are licensed professionals with years of hands-on experience in residential and commercial plumbing.
Do you offer emergency plumbing services?
Absolutely! We provide 24/7 emergency plumbing services to handle urgent problems like burst pipes, leaks, or blocked drains.
How can I book a plumbing service?
You can book directly through our website's booking form, or call us at our helpline number provided in the contact section.
Do you serve all areas in Malaysia?
We primarily serve major cities and surrounding areas in Malaysia. Please contact us with your location to confirm availability.
How are your service charges calculated?
Service charges depend on the type of work, material requirements, and location. We provide upfront quotes before beginning any job.
Do you provide plumbing materials?
Yes, we can provide quality plumbing materials if requested. You may also provide your own materials if preferred.
How quickly can you respond to a service request?
For emergency requests, we aim to respond within 1 hour. For standard appointments, we offer same-day or next-day service based on availability.
Do you guarantee your plumbing work?
Yes, we offer a service warranty on most plumbing work. The warranty period depends on the type of job performed.
Can I get a free quotation before the work starts?
Yes! We provide free estimates either online, over the phone, or after an on-site inspection based on your requirements.