Terms & Conditions

1. Introduction
Welcome to Home Fixify 24! These Terms & Conditions govern your use of our plumbing services and website. By using our services or visiting our site, you agree to comply with these terms. Please read them carefully.

2. Services Provided
Home Fixify 24 offers professional plumbing services in Kuala Lumpur, available 24 hours a day. We handle all types of plumbing works, including repairs, installations, and maintenance.

3. Booking and Appointments
When you book a service with us, you agree to provide accurate and complete information, including your name, contact details, and address.

We reserve the right to cancel or reschedule appointments if necessary, and will notify you promptly.

Please ensure someone is available at the provided address during the scheduled service time.

4. Pricing and Payment
Our pricing is transparent and will be communicated clearly before the service is performed.

Payment methods accepted will be communicated during booking or service delivery.

Any additional work not included in the original booking may incur extra charges, which will be discussed and agreed upon before proceeding.

5. Customer Responsibilities
You agree to provide a safe and accessible work environment for our technicians.

Any damage caused due to negligence or unsafe conditions will not be the responsibility of Home Fixify 24.

You are responsible for ensuring that the information provided is accurate to allow timely service delivery.

6. Liability
Home Fixify 24 is committed to providing high-quality service. However, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

Our liability is limited to the extent permitted by law and does not cover damages caused by misuse, improper maintenance, or unauthorized repairs.

7. Cancellation and Refunds
Cancellations should be made as early as possible to avoid any cancellation fees.

Refunds, if applicable, will be handled on a case-by-case basis following a review of the service request.

8. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Home Fixify 24 and protected by copyright laws.

You may not use, copy, or reproduce any content without our express written permission.

9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page and become effective immediately upon posting. Continued use of our services means you accept any updated terms.

10. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Kuala Lumpur.

11. Contact Us
If you have any questions about these Terms & Conditions, please contact Home Fixify 24. We are here to help and ensure your experience is smooth and satisfactory.